Founded in Rome in 2006, Datamining has always specialized in market research and statistical studies across a wide range of research fields. Our mission is to leverage the experience, training, and professionalism developed over the years to provide high-quality services while maintaining a transparent and competitive pricing policy.
Datamining collaborates synergistically with several research institutes and consulting firms through a structure based on client management, utilizing an in-house call center equipped with the most advanced computer technologies. This structure enables the management of complex surveys such as economic monitoring, market analysis, customer satisfaction and political surveys.
We also carry out CRM (Customer Relationship Management) activities through constant monitoring of customer satisfaction through tailored questionnaires aimed at clients Additionally, we conduct speech promotion and telemarketing activities to inform customers and potential clients about ongoing promotions, new store openings, special in-store events, and more. CRM is a fundamental activity for companies that seek to develop strategies for managing an important resource like their customer base, with the ultimate goal of expanding their clientele.
We have within our facility:
A call center with over 120 stations for CATI and CRM activities
Dedicated data entry area
A contact center for inbound activities (toll-free numbers, telephone support, etc.)
Software for CATI, CAWI, CAPI surveys
We are able to offer both a complete survey report and individual stages of the process, such as:
Extraction and design of proportional and purposive samples
Fieldwork and face-to-face surveys
Projects supervising
Design and implementation of data entry
Editing and data consistency verification
Speech promotion activities
Focus groups
Desk research
Simple and multivariate statistical analysis
Development of electronic questionnaires on a web service platform
Reporting
Designing marketing mix strategies
Headquarters and operating office Viale Jonio, 332 00141 Rome, Italy +39 06 88812307 info@dataminingsrl.com
Operating office Via Risorgimento, 90 97015 Modica RG, Italy +39 0932 1850259 staff_modica@dataminingsrl.com
CEO Dott. Alessandro Sproviero alessandro.sproviero@dataminingsrl.com
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